CRISIS COMMS AGENCY
WHEN CRISIS STRIKES, BE READY TO LEAD
READY TO TAKE CONTROL?
At Propel PR, we help protect and manage your reputation when uncertainty hits and change is unavoidable.
Since 2019, we’ve specialised in smart crisis communications to keep your message clear, your stakeholders informed, and your brand image strong – no matter what comes your way!
Looking for trusted reputation management?
WHAT IS CRISIS COMMUNICATIONS?
Crisis communications, often called crisis comms, is the strategic process organisations use to manage communication during emergencies or unexpected events that could damage their reputation.
Effective crisis communications involves:
Creating detailed crisis communication plans
Delivering timely and accurate messaging
Managing communication channels to control the narrative
Coordinating media relations
WHY IT MATTERS
The main goal of crisis communications is to minimise reputational damage, maintain transparency with stakeholders, and rebuild trust during difficult times.
Strong crisis communication strategies help businesses protect their brand and successfully overcome challenges with confidence.
AREAS OF EXPERTISE
At Propel PR, our crisis communications specialists bring years of hands-on experience across industries where reputations are everything.
We support clients in sectors that demand clarity, fast thinking, complete discretion and calm and careful communication when pressure hits.
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Reputation is important for educational institutions, and panic can spread quickly.
If your school, college or university faces safeguarding concerns, governance issues, staff misconduct or media pressure, we’re ready to take action.
We’ll guide you through it with clear and collected communication that keeps students, parents, and your wider community informed and reassured.
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Gaining and maintaining trust is essential in the healthcare industry, which is why issues around patient safety, data breaches, regulatory investigations and public scrutiny need quick action to provide patients, staff and stakeholders peace of mind.
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For companies, a single crisis can impact investor confidence, customer trust, and long-term brand equity.
We advise clients on product recalls, ESG-related issues, fraud, legal action, leadership changes, and internal controversies to limit damage to your reputation.
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Public-facing brands and individuals are especially vulnerable to reputational damage.
We offer discreet support in the event of media leaks, backlash, online controversy, or legal disputes to successfully help talent and teams take back control of the narrative.
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The leisure and hospitality industry is driven by public perception, meaning that a negative review or incident can rapidly escalate (especially online).
We help venues, restaurants, hotels, and events respond quickly and professionally to protect your brand and instil confidence in customers and staff alike.
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Charities and not-for-profits can face funding challenges, internal reviews, safeguarding concerns, and public scrutiny.
We work closely with you to protect trust by guaranteeing your messaging is clear, sensitive, timely, and always true to your organisation’s values.
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Private individuals, including executives, founders, and public figures can face reputational threats from both personal and professional issues.
In these matters, we offer discreet, personalised support to help you manage the media, clarify misinformation, and protect your reputation.
TRUSTED BY
As an award-winning public relations and communications agency in Liverpool, we help businesses plan, respond, and recover from crisis events with confidence. Our approach is tailored, calm under pressure, and built to deliver results when they matter most.
We help you anticipate risks, manage unfolding events, and take control of your narrative across all channels.
DEDICATED CRISIS COMMS SUPPORT
Our crisis communications services can help you:
✔️ Develop clear and actionable crisis plans tailored to your organisation
✔️ Create timely and accurate messaging that protects brand trust
✔️ Coordinate all internal and external communication channels
✔️ Prepare spokespeople and leadership with practical media training
✔️ Access 24/7 crisis media support
Additional services include:
Crisis communication audits
Statement preparation across social media platforms
Issue identification
Strategic counsel
Message development
Jade & Georgia have been great to work with.
They have used an innovative approach getting my brand noticed and have always been so supportive and responsive to my requests. There was no issue that they could not overcome. Would highly recommend their services.
Propel PR look after my companies and my personal PR and they are second to none.
Always on hand and responsive to all my needs. They are always searching for PR opportunities to advertise my businesses and get them noticed. Highly recommended
READY TO TAKE YOUR BRAND TO THE NEXT LEVEL?
Learn more about what our digital marketing service offers, and get in touch with us today.
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